JINGDONG Logistics is pleased that you have visited our website and are interested in our company, products and services. It is important to us to protect your personal data during handling throughout the entire business process. We explain the information JINGDONG Logistics collects as following when you visit our website and how this information is used. Personal Data Personal data means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. This includes information such as your real name, address, telephone number and date of birth. Information which cannot be linked to your real identity - such as favorite websites or number of users of a site - is not considered personal data. Who is Responsible? This Privacy Notice applies for the data processing carried out 【北京京邦达贸易有限公司】 If you have queries with regard to the processing of your personal data, please contact the Data Protection Officer. Data Protection Officer of controller, contact details: dpo@jd.com Types of Data Process We only process your personal data when required for a specific and allowed purpose. Contact Data: Company Information to contact you as you provided for Such as: your company name, business number, business address and/or business email address; Survey Data: Information communicated by you to one of our employees or by filling in an online survey e.g. when you call our customer service. Such as: your name, email, phone number and Order information，ect. Personal Data We may collect information about you when you visit this Website and use our services. Types of information that we may gather include: What you give us such as: name, email address, contact details, and, email communications if you request receipt of certain notifications and updates and/or if you contact us directly, and any other personal information disclosed when using our Website and services. Automatically collected information: When you visit this Website, enabling cookies on your browser allows us to collect information about you. This and other technical information collected is used to identify your browser to create a more personalized online experience. Cookies may be enabled to activate some of the features and functionality of this Website. Information from other third-party sources. How We Use Your Data The purposes and the legal basis for the processing of personal data Visiting our Website We commit to preserving the privacy of users of our websites. When you visit our web pages, The following data are collected: IP address, hostname of the accessing computer, website from which you accessed this website, a list of the sites you visited within the scope of our overall Internet presence, the date and duration of your visit, notification of whether the visit was successful, volume of data transferred, information about the identification data of the browser type and operating system used by you. Temporary storage of this data is necessary during your visit to the website in order to allow the website to be delivered to you. Further storage in log files is performed to ensure the functionality of the website and the security of our IT systems. The legal basis for the processing of the aforementioned data categories is therefore Art. 6 (1) (f) of the European General Data Protection Regulation (GDPR). Due to the said purposes, in particular to guarantee security and a smooth connection setup, we have a legitimate interest to process this data. Additional personal information such as your name, address, telephone number or e-mail address is not collected unless you provide this data voluntarily, e.g. competition or an information request. The data are deleted as soon as they are no longer needed to achieve the purpose for which they were collected. For the provision of the website, this is the case when the session terminates. The log files (access logs) are kept for administrators to access directly and exclusively for a period of 24 hours. After that, they are only available indirectly through a restore from backup tapes and are permanently deleted after 30 days. Use of Cookies On jingdonglogistics.com we offer the following services: 1. Get a Quote 2. Tracking 3. Contact Us Further information on data protection in specific services and products is available at the relevant divisional Customer Portal and / or the respective local privacy notice. Who Processes Your Data How Long We Keep Your Data We will keep your data for as long as necessary to fulfill our purposes, to execute our contracts and to comply with any legal obligation. The retention period may differ based on applicable laws. We continuously strive to minimize the retention period of data where the purpose, the law or contracts allows us to do so. The data that we collect based on your consent will be kept until you withdraw your consent. Will My Data Be Shared? We does not share, sell, transfer or otherwise disseminate your personal data to third parties and will not do so in future, unless required by law, unless required for the purpose of the contract or unless you have given explicit consent to do so. However, in the context of the data processing as described in this Privacy Notice and the respective legal basis given, we will transfer your data to the following categories of recipients: Group companies: transfer is required within the JINGDONG Group, its legal entities and shared service centers to provide and improve our products and services. Transfers can also occur to manage our relationship with you, to identify you, to answer your requests and to comply with your privacy rights. Third party processors: which process data are contractually obliged to maintain strict confidentiality as per Art. 28 GDPR. We retains responsibility for safeguarding your personal data in such circumstances. Public authorities: transfer is required by applicable law. Your data is only transferred outside the European Economic Area (EEA) to other Group companies, third party business partners or public authorities when permitted by applicable data protection law. In such cases, we will make sure that appropriate safeguards are in place to ensure the transfer of your data (e.g. standard contractual clauses). What Are My Data Rights You have the following rights: You can request information as to what personal data is stored You can request that we correct, delete or block your personal data provided these actions are permitted by law and in compliance with existing contractual conditions. You can request to receive personal data you have provided in a structured, commonly used and machine-readable format. You may lodge a complaint with the supervisory authority Right to Obtain You can obtain your information by contacting data protection here:. Right to Object The right to object applies for all processing of personal data which is based on Art. 6 (1) f) GDPR . Right to Withdraw Your Consent You have the right to withdraw your consent with effect for the future at any time. To exercise your right, simply get in touch with us by using the contact details mentioned above under "Who is Responsible". How About Data Security? We takes the security of your data very seriously. We have implemented various strategies, controls, policies and measures to keep your data secure. We keep our security measures under close review. We use safeguards such as firewalls, network intrusion systems, and application monitoring. Where appropriate, we secure your data by using pseudonymization and encryption techniques when storing and transferring your data. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer technology (SSL) during transmission. This means that an approved encryption procedure is used for communication between your computer and the JINGDONG servers if your browser supports SSL. We ensure that there are strict physical access controls in our buildings and certified data centers. In addition, we are taking a number of ongoing measures to reduce risk, such as (but not limited to) training our employees regularly and organizing incident simulation exercises by our Cyber Defense Center. Where Do I Find Service Specific Information Regarding the Processing of Personal Data? Further information on data protection in specific services and products is available at the relevant org.jdl.service1@jd.com Changes to Privacy Notice We reserves the right to change its Privacy Notice at any time with or without prior notice. Please check back frequently to be informed of any changes. This statement was last updated on: 19/09/2025